Booking Terms and Conditions

WEBSITE

  • The information contained within this website, techniques, products and exercises provided are for educational purposes only. Do not use the techniques or exercises contained within whilst driving or operating machinery, or if you suffer from epilepsy, clinical depression or any other nervous or psychiatric conditions.(unless authorised by your health practitioner) The information provided is not a substitute for proper medical advice. If in doubt, please consult your doctor or licensed medical practitioner.
  • Any decision you make having received any of Josie Truelove’s products or services are your own and you remain wholly responsible for any decisions and actions you take.

HEALTH POLICY

  • Please only attend our clinic, training course/workshop or retreat if you are of good enough health to get to and from the location without support and look after yourself during your time with us. No claims are being made that our methods can heal physical conditions. Our clinics, courses, retreats or products should not substitute for the advice and treatment of a physician, doctor or other licensed health-care professional.

ONE TO ONE COACHING & REFUND POLICY

  • One to one coaching with Josie is currently held online mainly using Zoom video calling or Skype.
  • Please do not book unless you are able to have your consultation online.
  • Workshops and group talks may be held in person or online. Please check before booking.
  • Coaching packages must be used within 12 months from the purchase date.
  • No refunds or partial refunds are available for unused sessions.
  • It is recommended that you complete the coaching package that you purchase in order to get the best from it.
  • Refunds are not given if you change your mind or decide you don’t want to continue with the coaching package for any reason.
  • Cancellation of a booked appointment with Josie with only 48 hours notice maybe charged.
  • Cancellation or non attendance of a booked appointment with Josie with 24 hours notice will be charged and not refunded.

REFUND POLICY FOR WORKSHOPS/TALKS

  • Cancellations made with at least 14 days notice will be eligible to a full refund of the price paid.
  • Cancellations made with 7 days notice will be eligible to a 50% refund of the price paid, or you may transfer the cost towards another workshop or coaching sessions.
  • Cancellations made with less than 7 days will not be entitled to a refund.
  • This is due to the time and costs involved in organising an event or workshop.

DISCLAIMER

  • I understand that any information displayed on www.josietruelove.com is not to be used as an alternative to medical advice from your doctor or any other medical practitioner.
  • If you have any specific questions concerning your health or a medical matter, or you are suffering with a medical matter, then please consult your doctor or health practitioner.
  • No claims are being made that methods shared by Josie Truelove can heal physical or mental conditions.
  • I understand that using the Mind Detox Method (MDM), Mind Calm Meditation(MCM), Body Calm Meditation, Embodying Exercise, Calm Cure, Calmology or any advice or technique shared by Josie Truelove is completely voluntary, under my own free will and at my own risk.
  • I also understand that no assurance guaranteeing my safety is being made and I agree to hold Josie Truelove, completely harmless of all liability if I sustain any injury (except for any injury which is caused by Josie Truelove’s negligence or fraud.)
  • By agreeing to this waiver, I agree to assume full responsibility for any injury or injuries, physical, emotional and mental, that I may sustain when using MDM, MCM, Calmology or other techniques which is not caused by Josie Truelove’s negligence or fraud.
  • I also understand that Josie Truelove shall not be liable to me, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or for any indirect or consequential loss sustained by me or any third party arising under, or in connection with, me practising the Mind Detox Method, Mind Calm Meditation, Body Calm, Calm Cure, Calmology or other tenhniques shared. However, nothing in this Disclaimer shall limit or exclude Josie Truelove’s liability for death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors or for fraud or fraudulent misrepresentation.

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